Safety Tips
Your safety is our priority. Follow these guidelines to protect yourself when buying and selling on FORWRD HQ Marketplace.
For Buyers
Inspect Before Paying
Always examine items in person before completing payment. Check for damage, authenticity, and that all described features are present.
Meet in Public Places
Arrange meetups in well-lit, public locations like police station parking lots, busy shopping centers, or popular coffee shops during business hours.
Use Secure Payment Methods
PayPal (Goods & Services), Venmo (with purchase protection), or credit cards offer buyer protection. Avoid wire transfers or cash apps without protection.
Communicate Through the Platform
Keep all communication within FORWRD HQ messages. This creates a record and helps us assist if issues arise.
For Sellers
Be Honest About Condition
Accurately describe wear, damage, or defects. Include clear photos from multiple angles. Honesty builds trust and prevents disputes.
Verify Payment Before Shipping
Confirm payment has cleared before sending items. Be cautious of fake payment confirmations or screenshots.
Meet Safely for Local Sales
For in-person transactions, meet in public places during daylight. Bring a friend if possible and let someone know where you're going.
Watch for Red Flags
Be wary of buyers offering more than asking price, requesting unusual payment methods, or rushing the transaction.
Warning Signs & Red Flags
Be cautious and walk away if you encounter any of these red flags:
- Buyer/seller refuses to meet in person or video chat
- Requests payment through untraceable methods (gift cards, wire transfer)
- Offers significantly more or less than market value
- Pressures you to complete transaction quickly
- Asks for personal information beyond what's necessary
- Payment confirmation looks suspicious or incomplete
- Requests shipping to a different address than provided
- Poor grammar and spelling in messages (potential scammer)
Best Practices
- Research market prices before buying or selling
- Read seller reviews and check their history
- Save all communication and receipts
- Trust your instincts - if something feels off, walk away
- Use shipping with tracking and insurance for valuable items
- Report suspicious listings or behavior immediately
Payment Security
Recommended Payment Methods
- PayPal Goods & Services (buyer protection included)
- Venmo with purchase protection enabled
- Credit cards (offer chargeback protection)
- Cash for in-person transactions (in public places only)
Avoid These Payment Methods
- Wire transfers or Western Union
- Gift cards or prepaid debit cards
- PayPal Friends & Family (no buyer protection)
- Cryptocurrency (irreversible, no protection)
- Checks from unknown parties
Report Suspicious Activity
If you encounter suspicious listings, scam attempts, or safety concerns, please report them immediately. Your reports help keep our community safe.
Report an Issue